Learning Path

AI for Service: Manage Roles

This course highlights the features of role management of AI for Service.
  • 667 Enrolled
  • September 15, 2025
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AI for Service: Manage Roles

  • 000:30:00
  • Downloadable resources available
  • Certificate of completion included
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Details

Difficulty Level

Beginner

Language

English

Completion time

000:30:00

Product covered

AI for Service: Automation AI

By the end of the course, you will be able to:

  • Onboard users and assign them predefined roles
  • Create custom roles
  • Leverage user groups to simplify role management across apps

 Before you begin 

 We would recommend that you complete the course below before you start this course.

  • Contact Center AI: Overview
  • Automation AI: Overview