Learning Path
21. XO Platform: Introduction to IVR Channel
This course covers the Interactive Voice Response (IVR) capability of the Kore.ai platform, which allows businesses to engage customers via voice-enabled channels.
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21. XO Platform: Introduction to IVR Channel
- 000:30:00
- Downloadable resources available
- Certificate of completion included
Details
Difficulty Level
Beginner
Language
English
Completion time
000:30:00
Product covered
XO Platform
By the end of this course, you will be able to:
- Identify the process of using IVR as a channel to deploy VA
- Explore voice channels supported on the XO platform
- Deploy VA on Twilio Voice