Learning Path

AI for Service: Deploy in Voice Gateway

This course highlights the accessibility of Kore.ai Voice Gateway (VG) which helps configure how Contact Center AI handles automation for inbound voice calls.
  • 623 Enrolled
  • September 15, 2025
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AI for Service: Deploy in Voice Gateway

  • 000:30:00
  • Downloadable resources available
  • Certificate of completion included
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Details

Difficulty Level

Beginner

Language

English

Completion time

000:30:00

Product covered

XO Platform

By the end of this course, you will be able to:

  • Purchase phone numbers and attach them to the start flows.
  • Configure SIP Transfer.
  • Optimize call handling by managing voice preferences.

 

Before you begin

 

We recommend you complete the below courses before starting this course:

 

  • Introduction to Kore.ai Experience Optimization Platform
  • Automation AI: Overview
  • Automation AI: Testing Virtual Assistants
  • Automation AI: Deploying Virtual Assistants