Learning Path
AI for Service: Deploy in Voice Gateway
This course highlights the accessibility of Kore.ai Voice Gateway (VG) which helps configure how Contact Center AI handles automation for inbound voice calls.
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AI for Service: Deploy in Voice Gateway
- 000:30:00
- Downloadable resources available
- Certificate of completion included
Details
Difficulty Level
Beginner
Language
English
Completion time
000:30:00
Product covered
XO Platform
By the end of this course, you will be able to:
- Purchase phone numbers and attach them to the start flows.
- Configure SIP Transfer.
- Optimize call handling by managing voice preferences.
Before you begin
We recommend you complete the below courses before starting this course:
- Introduction to Kore.ai Experience Optimization Platform
- Automation AI: Overview
- Automation AI: Testing Virtual Assistants
- Automation AI: Deploying Virtual Assistants