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Automation AI: Basic Concepts of Building Dialog Task

Dialog Task is a structured conversation framework built by integrating various nodes to facilitate interactive and dynamic interactions.
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  • September 12, 2025
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Automation AI: Basic Concepts of Building Dialog Task

  • 000:45:00
  • Downloadable resources available
  • Certificate of completion included
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Details

Difficulty Level

Beginner

Language

English

Completion time

000:45:00

Product covered

XO Platform - Automation AI

The Automation AI product of AI for Service Platform offers cutting-edge AI-driven solutions for creating AI Agents that can handle customer interactions through intelligent automation. You can define dialog tasks as per business requirements and utilize advanced Natural Language Processing (NLP) to handle complex interactions. 

Dialog Task is a structured conversation framework built by integrating various nodes to facilitate interactive and dynamic user-AI Agent interactions. This course highlights the basics of constructing a dialog task by seamlessly integrating diverse nodes and configuring their properties for optimal functionality. By the end of this course, you will be able to:

  • Design conversational flow
  • Identify ways of creating a dialog task
  • Explore the dialog builder and its components
  • Build a dialog task by integrating various nodes
  • Test the application

Before you begin

We recommend you complete the below courses before starting this course:

  • Automation AI: Overview
  • Automation AI: Orchestration and Intent Identification