Learning Path
6. SmartAssist Setup
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6. SmartAssist Setup
- 000:50:00
- Downloadable resources available
- Certificate of completion included
Details
Difficulty Level
Beginner
Language
English
Completion time
000:50:00
Product covered
SmartAssist
As a manager or supervisor, you would like to set up your agent’s account as quickly as possible with all the right skills so that they can leverage all the benefits of all SmartAssist features. This course explains the process of setting up your agent account with the required privileges, skills, groups, and so on.