• Courses
  • 1. SmartAssist: Agent Console Basics
Learning Path

1. SmartAssist: Agent Console Basics

  • 1002 Enrolled
  • September 16, 2025
Not Started

Watch a preview

1. SmartAssist: Agent Console Basics

  • 000:20:00
  • Downloadable resources available
  • Certificate of completion included
Start Learning Now

Details

Difficulty Level

Beginner

Language

English

Completion time

000:20:00

Product covered

In this course, you will learn the basics of the SmartAssist Agent Console. With the SmartAssist Agent Console, contact center agents get all the information and tools they need in one single window.