Learning Path

Automation AI: Deep-dive into GenAI Capabilities

This course highlights the importance and process of implementing Generative AI (GenAI) conversations in the virtual assistant, along with VA response configuration in the Automation AI platform.
  • 654 Enrolled
  • September 12, 2025
Not Started

Watch a preview

Automation AI: Deep-dive into GenAI Capabilities

  • 000:30:00
  • Downloadable resources available
  • Certificate of completion included
Start Learning Now

Details

Difficulty Level

Beginner

Language

English

Completion time

000:30:00

Product covered

Gain in-depth knowledge of model management, runtime features, agent architecture, prompt engineering techniques, and implementation of effective guardrails. By the end of this course, you will be able to:

  •  Implement Model Management in Automation AI
  • Identify the runtime features powered by GenAI
  • Design autonomous agent nodes with defined responsibilities and capabilities
  • Design effective prompt nodes for different automation tasks and contexts
  • Understand the importance of writing effective prompts
  • Configure authentication and authorization frameworks for AI capabilities

Before you begin

We recommend you complete the below courses before starting this course:

  • Automation AI: Overview
  • Automation AI: Orchestration and Intent Identification
  • Automation AI: Basic Concepts of Building Dialog Task
  • Automation AI: Explore Knowledge AI