Learning Path

Automation AI: Explore Knowledge AI

This course unlocks the secrets of Knowledge AI and Frequently Asked Questions, empowering you to leverage them for success.
  • 563 Enrolled
  • September 12, 2025
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Automation AI: Explore Knowledge AI

  • 000:25:00
  • Downloadable resources available
  • Certificate of completion included
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Details

Difficulty Level

Beginner

Language

English

Completion time

000:25:00

Product covered

By the end of this course, you will be able to:
 

  • Define Knowledge AI and its importance.
  • Understand the two primary approaches: ontology structure and the Few-shot Model.
  • Add FAQs manually, import FAQs from files, and extract FAQs for your virtual assistant.
  • Explain the concept of Ontology and its role in Knowledge AI.
  • Identify and list various terminologies in the FAQs.
  • Analyze and Export FAQs from a Knowledge AI.

Before you begin

We recommend you complete the below courses before starting this course:

  • Automation AI: Overview
  • Automation AI: Orchestration and Intent Identification
  • Automation AI: Basic Concepts of Building Dialog Task