Learning Path
Automation AI: Channels, Flows & Deployment
In this course, you will learn how to connect users to your AI agent through channels, structure interactions using experience flows, and deploy your assistant effectively using publishing and version
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Automation AI: Channels, Flows & Deployment
- 001:15:00
- Downloadable resources available
- Certificate of completion included
Details
Difficulty Level
Beginner
Language
English
Completion time
001:15:00
Product covered
AI for Service
Whether you're building your first AI agent or looking to structure and deploy more advanced conversational experiences, this course provides the practical knowledge to design, configure, and deploy AI agents effectively across multiple channels. By the end of this course, you will be able to:
- Design and configure AI agent interactions using channels such as chat, voice, and email
- Structure conversations using experience flows, including start flows, orchestration, and exit flows
- Manage the complete interaction lifecycle to ensure smooth and consistent user experiences
- Deploy AI agents using publishing workflows and control releases across environments
- Manage application versions and track changes effectively
- Use import and export capabilities to move configurations across environments