Learning Path

Automation AI: Multilingual AI Agent

The Kore.ai XO Platform offers a unique feature that allows you to add and train your virtual assistant in multiple languages. This course emphasizes the process of managing these multiple languages.
  • 212 Enrolled
  • September 12, 2025
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Automation AI: Multilingual AI Agent

  • 000:30:00
  • Downloadable resources available
  • Certificate of completion included
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Details

Difficulty Level

Advanced

Language

English

Completion time

000:30:00

Product covered

Automation AI

By the end of this course, you will be able to:

  • Understand the differences between conversation language and NLU language in the Kore.ai XO Platform and their specific usage.
  • Recognize and differentiate the three modes of language enablement: Basic Mode, Advanced Mode, and the use of Language Pack. 
  • Learn to accurately define and translate content variables for multilingual support in virtual assistants. 
  • Learn to enable and utilize language translation services within the Kore.ai XO Platform.

 

Before you begin

We recommend you complete the below courses before starting this course:

  • Automation AI: Overview
  • Automation AI: Orchestration and Intent Identification
  • Automation AI: Basic Concepts of Building Dialog Task
  • Automation AI: Explore Knowledge AI
  • Automation AI: Deep-dive into GenAI Capabilities
  • Automation AI: Integrations
  • Automation AI: Deploying AI Agent
  • Automation AI: Analyzing Performance of AI Agent
  • Automation AI: Configuring Voice Experience
  • Automation AI: Platform Extensions and APIs
  • Automation AI: Handing off Conversations to Human Agents
  • Automation AI: Advanced Monitoring and Analytics
  • Automation AI: Context and Flow Management
  • Automation AI: Security and Compliance
  • Automation AI: Admin Console