Learning Path
Automation AI: Conversation Management
Conversation Management helps you design how your AI Agent handles real-world scenarios, such as multiple intents, interruptions, sentiments and feedback.
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Automation AI: Conversation Management
- 000:20:00
- Downloadable resources available
- Certificate of completion included
Details
Language
English
Completion time
000:20:00
Product covered
Automation AI
In this course, you will learn how to guide conversations beyond simple question-and-answer flows ensuring your AI Agent can:
- Respond intelligently to different user intents and situations
- Adapt to interruptions and unexpected inputs
- Maintain consistency through predefined responses
- Capture feedback and continuously improve interactions