Learning Path

Automation AI: Admin Console

This comprehensive course is designed to equip administrators and IT professionals with the essential skills needed to effectively manage and configure an Automation AI platform.
  • 57 Enrolled
  • September 12, 2025
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Automation AI: Admin Console

  • 000:30:00
  • Downloadable resources available
  • Certificate of completion included
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Details

Language

English

Completion time

000:30:00

Product covered

Automation AI

Through interactive modules and guided demos, you will master the administrative tools necessary to maintain optimal system performance, ensure security compliance, monitor usage analytics, and support end-users effectively. By the end of this course, you will be able to:

  • Configure and customize the administrative interface to meet organizational requirements
  • Create, configure, and manage user accounts across different organizational levels
  • Implement and maintain user groups with appropriate permissions and access controls
  • Manage data relationships and optimize data structure for automation workflows
  • Manage the complete lifecycle of process applications from development to production
  • Implement comprehensive security policies and access controls
  • Generate and interpret audit reports for system usage and performance analysis
  • Understand the connectors ecosystem and available integration options
  • Establish metrics and KPIs for measuring automation success and ROI

Before you begin

We recommend you complete the below courses before starting this course:

  • Automation AI: Overview
  • Automation AI: Orchestration and Intent Identification
  • Automation AI: Basic Concepts of Building Dialog Task
  • Automation AI: Explore Knowledge AI
  • Automation AI: Deep-dive into GenAI Capabilities
  • Automation AI: Integrations
  • Automation AI: Deploying AI Agent
  • Automation AI: Analyzing Performance of AI Agent
  • Automation AI: Configuring Voice Experience
  • Automation AI: Platform Extensions and APIs
  • Automation AI: Handing off Conversations to Human Agents
  • Automation AI: Advanced Monitoring and Analytics
  • Automation AI: Context and Flow Management
  • Automation AI: Security and Compliance