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SmartAssist: End-to-end

This learning path comprises courses that explain SmartAssist features and configuration details required for different personas.
  • 732 Enrolled
  • November 11, 2022
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SmartAssist: End-to-end

  • 005:15:00
  • Downloadable resources available
  • Certificate of completion included
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Details

Difficulty Level

Beginner

Language

English

Completion time

005:15:00

Product covered

After completing this learning path, you will be able to:

  • Identify the features of SmartAssist
  • Identify the onboarding process for Agents and Managers
  • Configure SmartAssist according to the business requirements
  • Design experience flows
  • Analyze the analytics to gain insights