Channel
SmartAssist: End-to-end
This learning path comprises courses that explain SmartAssist features and configuration details required for different personas.
Not Started
Watch a preview
SmartAssist: End-to-end
- 005:15:00
- Downloadable resources available
- Certificate of completion included
Details
Difficulty Level
Beginner
Language
English
Completion time
005:15:00
Product covered
After completing this learning path, you will be able to:
- Identify the features of SmartAssist
- Identify the onboarding process for Agents and Managers
- Configure SmartAssist according to the business requirements
- Design experience flows
- Analyze the analytics to gain insights