Channel
AI for Service - Contact Center AI - Agent
The Agent Console is packed with all features that an agent needs to handle customers communication.
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AI for Service - Contact Center AI - Agent
- 000:30:00
- Downloadable resources available
- Certificate of completion included
Details
Difficulty Level
Beginner
Language
English
Completion time
000:30:00
Product covered
Contact Center AI
This learning path will help you gain foundational knowledge for handling customer communication using Agent AI. After completing this learning path, you will be able to:
- Identify the need of Agent AI
- Identify the feature and its capabilities for handling various types of commucation