AI for Service - Automation AI - Basic

This learning path will help you gain foundational knowledge in creating Intelligent AI Agents using Automation AI, the user-friendly, generative AI-powered platform. In this learning path, you will:

• Explore the capabilities of Automation AI
• Explore methods for coordinating AI components and effectively recognizing user intents
• Understand the foundational elements for constructing interactive and intelligent conversations
• Learn strategies for managing and optimizing knowledge bases to enhance AI performance
• Examine the advanced functionalities of Generative AI and understand how to leverage these tools for enhanced outcomes
• Discover how to seamlessly integrate Automation AI with various platforms and systems to maximize efficiency
• Gain insights into deploying AI-driven AI Agents, focusing on best practices and operational strategies
• Learn methods for evaluating and improving the performance of AI Agents to ensure they meet user needs effectively

Important Notice: Badge Requirements

To claim your Kore.ai Automation AI - Advanced badge, you must complete the following learning paths in order:

1. First: Successfully complete the Kore.ai Automation AI: Basic learning path
2. Then: Complete the Automation AI: Advanced learning path

Please make sure you have finished the Basic learning path before proceeding to the Advanced level, since this is a prerequisite for badge eligibility.